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Hire Dedicated IT Help Desk Support

Fast, reliable tech support for your team. Resolve tickets, manage accounts, and keep systems running at 70% less.

Calculate Your Savings

What a IT Help Desk / Technical Support Does For Your Business

A dedicated IT help desk technician resolves your team's tech issues, manages user accounts, handles software installations, and keeps your systems running. They triage tickets, provide remote support, and escalate complex issues. Philippine IT professionals are widely trained on US enterprise tools and hold relevant certifications.

Tasks Your IT Help Desk / Technical Support Will Handle

  • Help desk ticket resolution (L1/L2)
  • User account creation and management
  • Software installation and configuration
  • Hardware troubleshooting and remote support
  • VPN, email, and connectivity issues
  • Security monitoring and patch management
  • System documentation and knowledge base
  • Onboarding/offboarding IT setup

Tools & Software: ServiceNow, Zendesk, Active Directory, Microsoft 365 Admin, TeamViewer, JIRA

The Cost Difference

US Market Rate

$4,000 - $6,000

per month

Through Contour

From $820/mo

Self-Managed tier

Save up to $38,200 - $62,200 per year on this role alone.

Includes salary + $299/mo management fee + $199/mo facility fee. Work from home roles subtract the facility fee.

Calculate Your Exact Savings

How to Get Started

1. Define the Role

Tell us the tasks and skills you need. We help you write the job description.

2. We Recruit

We source and screen candidates. You get 2-3 pre-vetted profiles to review.

3. They Start Working

You pick your person. We onboard them. They start working your hours, on your tools.

Ready to Hire a IT Help Desk / Technical Support?

See your exact savings or tell us about your needs. We respond within one business day.

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